SpecCheck and Ocuco Partner to Transform Optical Labs with Integrated Ordering, Payments, and Live Chat
San Francisco & Largo, November 2025 — SpecCheck™, the leading digital ordering and communication platform for the optical industry, has announced a major new integration with Ocuco’s optical lab management system (LMS), Innovations. This partnership delivers a connected experience for labs, combining order and payment processing in their online offering, while also introducing SpecCheck's Live Chat to support seamless communication between labs and eye care professionals (ECPs).
The integration allows labs using Innovations to receive and process Rx orders directly from SpecCheck users, with validated order data flowing straight into the LMS to eliminate rekeying and reduce errors. Through SpecCheck’s Lab Pay platform, secure digital payments are processed and then passed automatically into Innovations, keeping financial and order data in sync. Complementing the ordering and payment capabilities, SpecCheck’s Live Chat interface enables real-time communication between labs and ECPs, helping teams resolve issues faster and keep jobs moving without delays.
“This integration represents a huge step forward for labs and ECPs across the industry,” said Joe DeMaria, Co-Founder and CEO of SpecCheck. “By connecting directly with Ocuco’s LMS, we’re opening the door for even more labs and eye care professionals to experience the power of the SpecCheck platform.”
A Unified Platform for Labs and ECPs
With this new integration with SpecCheck, labs working with Innovations gain a true end-to-end digital experience:
- Smarter Ordering: SpecCheck’s built-in validations help labs maintain low redo rates, reducing costly errors, saving time, and improving accuracy across every order.
- Seamless Payments with Lab Pay: Labs can manage and receive payments directly through SpecCheck with integrated billing tools that streamline financial workflows and reduce manual effort.
- Real-Time Communication: SpecCheck Live Chat connects labs and ECPs instantly within the platform, eliminating emails and phone tag while keeping all communication linked to the relevant orders.
Patrick Broe, VP of Sales for Ocuco’s Lab Division, said the collaboration is designed to help labs drive better business outcomes: “We're focused on giving our customers options that enhance their business. For labs who want to tap into SpecCheck's ECP network or offer digital payment processing with Lab Pay, this provides a great solution that integrates directly with Innovations.”
Benefits for Innovations Users
Labs running on Innovations can expect immediate operational gains from the integration, including:
- Reduced Manual Data Entry: Orders flow directly from SpecCheck into Innovations, minimizing rekeying errors and freeing up staff time.
- Enhanced ECP Communication: Live Chat and order updates improve communication with ECPs, complementing labs' existing customer service channels.
- Access to SpecCheck's ECP Network: Labs gain exposure to ECPs already using SpecCheck.
- Unified Experience: Labs and ECPs can view the details, progress and payment status for all orders in the lab using a shared platform.
While order processing is available immediately, SpecCheck and Ocuco are working with partner labs to roll out Lab Pay in the coming months. This phased approach ensures a smooth launch and gives early adopters the opportunity to begin using electronic ordering, secure digital payments, and real-time chat as a single connected workflow, ahead of broader availability across the Innovations lab base.
About SpecCheck
SpecCheck is a software company built by opticians, industry experts, and Silicon-Valley software developers and designers. The platform is redefining how eye care professionals and optical labs connect. As an independent company, SpecCheck brings a fresh, innovative approach to an industry long dominated by outdated systems, giving labs and eye care professionals powerful digital tools designed for the way they work today.
With 10,000+ users, SpecCheck is changing how the optical industry operates. By connecting labs and ECPs through a single, modern platform, SpecCheck helps teams move faster, communicate better, and improve accuracy from order to delivery. With real-time order tracking, Lab Pay, integrated Live Chat, and direct LMS integrations, plus new features rolling out constantly, SpecCheck is helping labs work smarter, ECPs serve patients better, and patients enjoy a more transparent, connected eyewear experience.
Learn more at www.speccheckrx.com.
About Ocuco
Ocuco is the leading provider of omnichannel solutions to the eyecare retail, optometry and lab markets worldwide. Ocuco's flagship global products are Acuitas 3 and Innovations.
The Acuitas software suite includes Point of Sale, Practice Ma
nagement, EHR and eCommerce software solutions for eyecare professionals. Innovations, Ocuco's leading Lab Management solution, manages thousands of labs worldwide. Ocuco is an Irish-owned software company established in 1993 in Dublin by CEO Leo Mac Canna.
The company maintains its corporate headquarters in Dublin, Ireland, with offices in the USA, Canada, the UK, Italy, Sweden, Norway, Denmark, Belgium, the Netherlands and China. For more information: www.ocuco.com.
